How to link an external Confluence website to Jira Service Desk.

[Lachlan Wintour]

Hi! I have a self-hosted Jira Service Desk and Confluence and want to link the Confluence to Jira so that when users try to log a request. How do I do this?

[Dave Liao · Accepted solution]

@Lachlan Wintour - hi Lachlan! Can you rephrase this question?

Are you an administrator of the Confluence instance AND the Jira instance?

[Lachlan Wintour]

Hi Dave,

Yes. I am an admin on the Confluence and the Jira instance.

[Dave Liao]

@Lachlan Wintour - perfect!

Take a look at the "Integrating Jira and Confluence" KB article from Atlassian. At the bottom, there's a link with instructions on configuring application links. You'll need to do this from both apps.

Hope that helps!