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How to stop removed participants receiving notifications

Emma O'Flynn
Emma O'Flynn November 20, 2018

HI!

I have a user that regularly gets added and removed as a participant to tickets. However once removed as a request participant they still receive notifications. How do I stop this?

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Raynard Rhodes
Raynard Rhodes
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November 20, 2018

You may be able to check if they are in watchers, as well. 

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Victor Mutambuki
Victor Mutambuki
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November 20, 2018

Emma,

Is the user part of an organization that tickets get shared with?

Victor

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Emma O'Flynn
Emma O'Flynn November 20, 2018

Hi Raynard, I checked and she is not a water. 

Victor the notifications are setup as follows - 

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