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If/then logic fields for the customer portal

If/then logic fields for the customer portal

Can the fields be designed to use if/then logic in the customer portal? So for example, a field has two answers, yes or no, I want to be able to have a second field appear if the answer is yes and not appear if the answer is no.

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Hello Jamie,

Welcome to Atlassian Community!
Currently, Jira doesn't have the functionality to show or hide fields based on other fields. We have a feature request suggesting the implementation of this ability:
- https://jira.atlassian.com/browse/JSDCLOUD-4054
Please, click on vote and watch in order to hear about updates on the development cycle.

Regards,
Angélica

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Still not the function or is there any plans now?
Or do u know any addons from the marketplace?

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See the other answer.

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ok thanks, it would be nice to have a function which is onboard. Again buying a plugin is so annoying. Biut thanks anyway.

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There are some Apps that can do it for you - Refined Themes for Service Desk and the Behaviours module of Scriptrunner both allow for conditional fields on the portals.

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