In Service Desk Cloud - how can I move a customer out of an organization?

[KJ]

Our service desk is set up so that each customer can only see their issues.  I was asked to find a way that HR can see each other's issues.  I created a HR organization and moved a few customers into the organization.  It worked as I had hoped, however, I need to move some customers out of the organization and back to only being able to see their issues.

I tried adding them as customers under just the Customers view.  That did not work, they are still under the organization.  

Is there a way to accomplish this without having to delete the organization or remove it from the project?

[Angélica Luz · Accepted solution]

Hi Kelly,

On the organization, if you hover the mouse over the customer, it will show an X on the right side, if you click on this X the customer will be removed from the organization.

Hope this helps!

Regards,
Angélica

[KJ]

Thank you very much!!  Exactly what I needed