In Service Desk, how do I change the options to select from under "Priority"?

[Tanya Calhoon]

I have an request issue in service desk, and I want different options in the drop down under priority.  How do I change the options?

Thanks!!

Tanya

[Jack Brickey]

if you are an admin...

Jira settings > Issues > Priorities

Note:

1. these instructions are for Cloud. Server will be slightly different
2. Priorities are at a System level so changing will impact the options for ALL projects

[Bob]

It's pretty much the same for server. 

In addition, you have the option to specify on project level (under project settings, priorities) what priorities are available. 

You might have to create a new priority scheme first, pick the relevant priorities and assign it to your project.