Hello,
Is there a way to integrate a tool like Questions with JSD? I would like to automate the process where users asking questions, team (or other users) answer then and they become public.
Thank you
Dima
This previous post (https://community.atlassian.com/t5/Questions-for-Confluence/Does-Service-Desk-integrate-with-Questions/qaq-p/48356) covers the same topic and links to the relevant JAC requests to support.
CCM
Yeah, it’s unfortunate that this hasn’t been addressed yet as the crowd sourcing model obviously works (eg: right here!).
Given JSD is just sending search requests to Confluence via the API, I did some spying to see if the request could be altered to support either types of content, however from memory while I got matches to work, the content in the response was structured differently so got held up there.
CCM
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Answers? can you please elaborate on this w/ maybe a link to the specific tool. If it isn't in the Marketplace, then likely the answer is no unless you are up for coding.
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Thank you for the comment, I've updated the post.
I am referring to the "questions" tool
https://www.atlassian.com/software/confluence/questions
Or plug-in like this one
https://marketplace.atlassian.com/apps/1217080/questions-answers?hosting=server&tab=overview
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ah, got it. no those are indeed for Confluence not JSD.
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