Jira Service Desk for HR | Allow only managers to raise certain issues/requests

[Mikele Schembri]

We're planning on implementing Jira Service Desk for our HR Department. This will be used by all employees so everyone can raise tickets/questions/requests. However there are some requests that only Managers can ask for to the HR- like giving a raise to an employee, Change and employee's working hours etc.

Is there a way in Jira Service Desk to set a group as Managers, and have certain issue types show only to users in the group Managers?

Thanks!

[Victor Mutambuki]

Mikele,

There's an add-on that can help with that.

Victor

[Mikele Schembri]

Unfortunately it seems this add-on only allows for this functionality on the Server version.