Moving an issue to a different project doesn't notify the reporter

[Alisi Colavanua]

If an issue is moved to another project, the reporter does not get notified that the issue has been moved to a new project. When issue is moved from 1 project to another it will assign a new issue number, the reporter has no way of knowing it's been assigned a new issue number and some reporters have no access to the portal to check the status of their issue.

[Nic Brough -Adaptavist-]

First, try modifying the notification scheme to say "when issue moved, notify reporter".

Second, don't worry.  When an issue is moved, anyone who goes to the old <jira>/browse/<project>-<sequence>, they are automatically redirected to the new one.

[Alisi Colavanua]

That's great! Our Jira admin staff couldn't setup this up initially until I posted this and referred them to this post. Thanks for your assistance.

[Denise]

Will the reporter get notifications on the new ticket?