Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

My new install with Postgres 11.6 is failing?

Devtech83
Contributor
March 27, 2020

On setup, I get to the Create database screen and fill out the details. It successfully connects with Postgres 11.6.

 

But when clicking Next, it gives an error with is unrecoverable even upon restart:

com.opensymphony.module.propertyset.PropertyImplementationException: SQL Exception while executing the following:SELECT ID, ENTITY_NAME, ENTITY_ID, PROPERTY_KEY, propertytype FROM public.propertyentry WHERE ENTITY_NAME=? AND ENTITY_ID=? (ERROR: relation "public.propertyentry" does not exist
Position: 68)
com.opensymphony.module.propertyset.PropertyImplementationException: SQL Exception while executing the following:SELECT ID, ENTITY_NAME, ENTITY_ID, PROPERTY_KEY, propertytype FROM public.propertyentry WHERE ENTITY_NAME=? AND ENTITY_ID=? (ERROR: relation "public.propertyentry" does not exist
Position: 68)

 

1 answer

1 accepted

0 votes
Answer accepted
Daniel Ebers
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 28, 2020

Hi,

what me worries is the error message about a missing relation within database.
While it is hard to tell why this is the case I'd recommend to double checkthe PostgreSQL database according to setup guide.

As PostgreSQL 11.6 is some of the newer versions supported with Jira (Service Desk) an additional try could be to use a slightly older PostgreSQL version. This, of course, is just try & error from here as PostgreSQL 11 is listed on supported platforms and should work just fine.

Cheers,
Daniel

Devtech83
Contributor
March 30, 2020

Yes and older version did the trick, very odd.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
SERVER
VERSION
8.8
TAGS
AUG Leaders

Atlassian Community Events