Object attribute hidden until condition is met

[Martyn Bell]

My scenario.

I have an object that has an attribute called "Status" which has the following options:

Active

Disabled

Replaced

Is is possible that when replaced is selected, an attribute is then made visible

"Replaced with" which is then linked to my assets list

Thanks

[George Georgakopoulos [Nimaworks] · Accepted solution]

Such functionality is not provided by  Insight. There is only a "Filter by IQL" option under Configure -> Filter Objects (available only for attributes with type Object). 

[Martyn Bell]

Any more advice on this @Jack Brickey ?

[Sandra _Mindville_]

I think @Jack Brickey is referring to a Jira custom field and Jira functionality, not realizing that you are talking about an Insight functionality (an app in Jira).

[Jack Brickey]

Indeed that is the case. I did not note the tag previously. Sorry, I do not use Insight.

[Jack Brickey]

Hi Martyn, welcome to the Community. You could consider using a cascading select field which would allow you to select a second level value based upon the selection of the first. If you don't want anything for Active or Disabled you can simply place "N/A", "none" or similar in as options. So you end up with this arrangement...

Active > N/A

Disabled > N/A

Replaced > asset1

                 > asset2...

One final comment - I would encourage you not to use "Status" as a custom field name. Having duplicate names, especially if it duplicates a system filed, can cause confusion and undesirable results.

[Martyn Bell]

Hi Jack thanks for your response.

Im very new to Jira so im still finding my feet and learning as i go.

Ive created a select field , but how can im not sure how i introduce a second level

Im going to give this a google to see if i can find more info

[Jack Brickey]

no worries, we all start at the beginning. ;-)

so you can't "add" the second level. you will need to create a new field of "cascading select" type to replace your old field. Note that you can't migrate the old field to the new.

[Martyn Bell]

After a quick google, I have created a custom field but i cannot figure out how to assign this to an attribute:

These are the only ones available

[Martyn Bell]

All the googles dont relate to Jira Cloud :|, im at a loose end again

[Jack Brickey]

Martyn, I’m not sure what more info you need. As I stated you need to create a new field of type cascading-select and get rid of the old field.

[Martyn Bell]

Any chance you could point me to the right area to do this.

I have created a custom field from within the issues settings, where do I go to enable this within the insight attributes list like the picture above?

The custom field is selectable within the service desk but not there

Thanks