PSP contracts

[Mathieu Lebougre]

Good morning,

We work with our clients through PSP contracts.
An annual number of hours is sold to clients each year. When we add the time spent in an organization we want to be able to track the time remaining in the contract.

Do you have a solution for this problem? Free if possible?

Thank you

[Tinker Fadoua · Accepted solution]

@Mathieu Lebougre 

Are you trying to track it in Jira?

[Mathieu Lebougre]

Yeah, it would automatically update the time stamp information.

[Tinker Fadoua]

Are you willing to try a plugin? Because Tempo may help you achieve what you are looking for.

[Mathieu Lebougre]

I'll try that right now. I'll get back to you.

[Mathieu Lebougre]

Which one would be good for my application?

[Tinker Fadoua]

Tempo Timesheets will be the one

[Mathieu Lebougre]

This is exactly what I've been looking for... Thank you!

[Tinker Fadoua]

I am glad to learn that you found what will be helping you at work!

[Mathieu Lebougre]

Do you know if it is possible to assign a number of hours per year per client thanks to Tempo? I didn't find this feature

[Tinker Fadoua]

@Mathieu Lebougre 

That feature I am not sure about. Unfortunately I can not try it as Tempo is installed in Stage environment that is being used by my whole team. I may screw something if I try to play with it.

Try to reach out to the vendor, their support is very good.

Best

Fadoua

[Mathieu Lebougre]

Do you know of a free solution for this?

[Tinker Fadoua]

That I am not sure. I will have to check then get back to you later.

[Mathieu Lebougre]

Ok thank you very much !

[Tinker Fadoua]

Good morning @Mathieu Lebougre 

I doubt there will be one, however I posted the question in our Atlassian Community Leaders Slack. I will keep you posted.

Best,

Fadoua

[Tinker Fadoua]

@Mathieu Lebougre 

Here is what another community leader suggested: there is a cheaper solution as SumUp plugin in Timesheet report and Gadgets

Let me know how it goes.

Best,

Fadoua

[Mathieu Lebougre]

Hello Fadou,

Thank you very much for your return.

I have just discussed with my colleagues and we finally wish to have a (paid) solution that will allow us:

-To define quotas of hours per client per year.
-Automatically reduce the time spent on quotas per customer.
-Allowing customers to see the remaining support time of their contract from the portal.

I don't think Tempo timesheet allows for such advanced things.