Remove or customize "What do you need help with?" text from portal

[Carlos Montenegro]

Hi!

There is this text above the search bar on both costumer portal and help center which we can't find where to customize, remove or format it. Our content is entirely in portuguese language, so we would like to at least translate it. See below:

Another problem is how it looks on the help center, above a dark background:

Ideally, we would like to remove it, as it does not add any useful information at all. The text inside the search box is already asking a similar question. 

Thanks a lot!

[Carlos Montenegro]

Olá!

Thanks a lot, but this is not the text I was talking about. Here are my project settings:

Here is the resulting portal header and persisting problem:

Any clues?

[prh]

I am also urgently looking for a solution here!

-prh

[Martin Boev]

I'm facing a similar issue

BR,
Martin

[Carlos Garcia Navarro]

Olà Carlos,

Did you check in Project Setting for the Service Desk project? E.g, in my case I can configure the message in 'Portal setting'-> Introduction text (optional). You can also set or change a logo.

[Carlos Montenegro]

Sorry, I am an Atlassian community noob, so I answered to your post with another answer to my original post. Please, see the reply below and let me know if you have any clues. Thanks

[Carlos Garcia Navarro]

Hi @Carlos Montenegro  and @prh ,

I found this article that may help: https://confluence.atlassian.com/servicedeskcloud/blog/2017/05/translate-your-customer-portal