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Reporting on the person that approved a request

hkenny
Contributor
August 2, 2019

How can I produce a report that returns the specific person that approved a request? I must stress that, as the request for approval goes to a group, I don't just want the report to show all potential 'Approvers'.

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Jack Brickey
Community Champion
August 2, 2019

You simply need to create a filter search and add Approvers to the column list.

hkenny
Contributor
August 2, 2019

That just shows me all the potential Approvers in that group. Not the specific Approver.

Jack Brickey
Community Champion
August 2, 2019

ah yes that is correct. I don't think this can be done by JQL. You may have to create a listener and capture the approver in a custom field.

hkenny
Contributor
August 2, 2019

Interesting. What is a 'listener' sorry?

hkenny
Contributor
September 4, 2019

Bump

1 vote
Muhammad Ramzan_Atlassian Certified Master_
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August 2, 2019

try this query, you can get all requests approved by the user

 

Approvals = approver("username")
hkenny
Contributor
August 2, 2019

That returns any requests where the user was in the group of users requested to approve, ie. it could have been a different user that actually approved it. 

Muhammad Ramzan_Atlassian Certified Master_
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August 2, 2019

@hkenny 

 

please try this query then 

 

status changed from 'Waiting for approval' TO "Waiting for support" and status changed BY "username"
Like Salome Khaindrava likes this
hkenny
Contributor
August 2, 2019

That would need me to know who approved it, unless I run a filter for each member of the approval group.

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