Request Management

[Seydina Oumar CISSE]

Is there a possibility to limit the number of requests for a user for a given period?

[Rudy Holtkamp · Accepted solution]

Well that's a first, I'm not familiar with such a use case.

Could you please explain to me why you want to limit the number of requests?

[Seydina Oumar CISSE]

Because there may be several requests from customers arriving at the same time. Is there not a possibility of restricting the requests of a client for a given period? For example to say that such a client can send 50 requests for a given period

[Rudy Holtkamp]

That sounds probably happens when a (major) incident is taking place. You could create an incident issue and link (1) them all to that issue. With the (rather) new option to select issues in the queue, you can quickly do this. It also allows you to comment on all selected issues at once, e.g. to notify that the incident has been resolved (2).

[Seydina Oumar CISSE]

Ok that's cool. So there is no way to limit incoming requests? it seems

[Rudy Holtkamp]

I'm afraid not.

[Seydina Oumar CISSE]

Okay Good! Thanks for these answers