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Request Participant in People Panel is not showing

Jonathan Van den Broeck June 22, 2018

Hi,

I would like to add multiple users to a request.

I saw that I need to add Participant to the request but I cannot see this option in the People Panel on the left (where it should be). Is there any option to enable this field?2018-06-22 11_39_55-[HD-316] Ma souris ne va plus - Service Desk.png

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Alexey Matveev
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June 22, 2018

Hello,

Go to the Project settings -> Screens. Find the view screen for the HelpDesk issue type and make sure that the Participat field is added to the screen.

Also you can push the Gerer button (I guess it is the Admin button in english) and choose the Where is my field button. Then enter the Participant field there and Jira will tell why you can not see it.

Jonathan Van den Broeck June 22, 2018

Perfect. Thanks a lot!

Marta Van den Bergh-Góralczyk
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June 5, 2019

thanks!

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