Request Type wise email notification

[Gauri Velankar]

how to make Request type wise email notification

[Nic Brough -Adaptavist-]

I am sorry, but that sentence is not clear.  Nor does it contain a question or any explanation of what you are looking for us to talk about.

[Gauri Velankar]

I want to create a custom email notification based on request type. for example if I have 10 different request type in that 5 request type should reach to a group(email) and other 5 request type should reach to other group(email).

[Nic Brough -Adaptavist-]

I don't think you can customise the recipients by request type.  See https://confluence.atlassian.com/servicedeskserver/managing-service-desk-notifications-939926348.html for what you can do