Restricted rights in the customer portal?

[Nicole nic_wie]

Is it possible that only one user of an organization can see all issues in the customer portal?

The idea is that all users are in one organization, but can only see their own processes and one user can see all processes of this organization. Can this be limited in this way?

Thanks in advance.

Regards

Nicole

[Jack Brickey]

It is not possible to limit permissions on a customer by customer basis.

[Nicole nic_wie]

Hi,

is there another way to solve this problem?

Thanks in advance!

Regards

Nicole

[Jack Brickey]

None that I know of. You might check addons but I don’t know if any. Basically what you want is full permissions on customers similar to agent permissions. 

[Nicole nic_wie]

Thanks for your reply