Setting up Email Request

[Nickolas Dinnan]

When setting up Email request, Request type does not show up in drop-down box

[Jack Brickey]

does this article help - choose-a-request-type-for-email-requests ?

if you have the email setup click the ellipses in the top left under Email requests screen and choose Configure email request types

[Nickolas Dinnan]

No, I have tried this, the issue is the request types I want do not show up in drop-down box at all. 

Much appreciated

[Jack Brickey]

Make sure you have a Description field associated w/ each request type, or at least those that you want to use for emails.