Still get "Your jira software trial expired 1 day ago" but have just renewed

[steve mcdonald]

I have just renewed but still get - "Your Jira Software license expired 1 day ago. You can no longer view Jira Software features. Please renew your Jira Software license to reactivate the application."

my order number is AT-107997871

i didn't get a new license key

i am running it on localhost:8080 with an xray plugin

thanks,

steve

[Dave Liao]

@steve mcdonald - Check your licenses at My Atlassian (https://my.atlassian.com/) - if you see the newly-purchased license, copy the license, then apply it to your Jira instance:

https://confluence.atlassian.com/adminjiraserver/licensing-your-jira-applications-938847718.html

Hope this helps!

[steve mcdonald]

It works now. Many thanks Dave.

[Dave Liao]

@steve mcdonald - glad to hear - please accept my answer if it helped resolve your issue! 🙏