Tempo Timesheets REST API invalid user error

[Gleb Kartashov]

Hi. REST API returns user invalid error with some users when creating worklog

• What is a valid user ?
• How do I check if a user is valid ?
• How do I make a user valid?

{
"errors": {
"worker": "User is invalid"
},
"errorMessages": [],
"reasons": [
"VALIDATION_FAILED"
]
}

[Alexander Eck [Tempo]]

Hi Gleb,

can you confirm that the REST API call is working for other users? 

Can you please confirm which endpoint you are exactly using and how your payload looks like?

Thanks

[Gleb Kartashov]

Endpoint is /rest/tempo-timesheets/4/worklogs

Request is

{
"worker": "${usr}",
"comment": "${comment}",
"started": "${startFormatted}",
"endDate": "${endFormatted}",
"timeSpentSeconds": "${duration}",
"originTaskId":"${issue}",
"includeNonWorkingDays":"false",
"attributes" : {
"Worktype" : {
"value" : "${workType}"
}
}
}

[Alexander Eck [Tempo]]

Hi Gleb,

have you checked how the payload looks like in runtime? 

BR

[Gleb Kartashov]

Of course. Looks normal

{
"worker": "glebk",
"comment": "Automated Log Work",
"started": "2020-10-20",
"endDate": "2020-10-20",
"timeSpentSeconds": "189",
"originTaskId":"SD-137148",
"includeNonWorkingDays":"false",
"attributes" : {
"_Видработ_" : {
"value" : "test"
}
}
}

[Alexander Eck [Tempo]]

Hi Gleb,

have you confirmed the username/userkey against the Jira REST API?

[Adrian Fox]

I am facing this issue also. 

I can confirm the username/userkey REST call you show above is working correctly.

Also the results of rest/tempo-timesheets/4/worklogs/search do not seem to include my manually added worklogs,  even though I am only supplying from/to dates.