When i assign an issue to myself i don't get notification mail.

[SMT - Mustafa Demir]

When i assign an issue to myself i don't get notification mail. When another users assign it then i get a mail. I want that when i assign an issue to myself, i will get a notification mail.

[Liam Green · Accepted solution]

Hi @SMT - Mustafa Demir 

By default, Jira doesn't notify you of things you have done.

If you want to be notified of your changes, go into your personal settings, by clicking your initials in the top right of a Jira page (this has to be on your service desk, not the Community), then click personal settings.  Scroll down and add a tick to 'You make changes to the issue'.

You will now be notified of your changes.

Hope that helps,

Regards, Liam

[SMT - Mustafa Demir]

Yes it works now.

[Liam Green]

Hi

Have you tried the notification helper?  The link below will take you to the guidance - you can use it to troubleshoot what's wrong:

https://support.atlassian.com/jira-cloud-administration/docs/use-the-jira-admin-helper/

[Nic Brough -Adaptavist-]

Check your "personal settings" in your profile. 

I suspect you have "Get email updates for issue activity when ... You make changes" turned off.