Where is "Create Linked Issue"?

[Joel Richardson]

I'm new to the service desk interface. I'm trying to create a linked issue from a service desk ticket. I can find this option under the More menu, but only in the old issue view. I've looked everywhere I can think of in the new view and I just can't find it. Thanks in advance!

[Jack Brickey · Accepted solution]

Hi Joel, welcome to the Community. While it used to be under More, the option now appears in the Link issue area. Click on the chain-link icon and select link issue the you should see the Create linked issue option there. 

[Joel Richardson]

Thank you!

[Cathy Tanguay]

Hi Jack, I still have the option under the "More" button for Business projects. But it's not there for Software projects???

And I don't see the "Link issue area" you speak in you answer. Can you show me with a print-screen? 

FYI : I am in JIRA (not JSD)

[Jack Brickey]

CLI does not apply to Software projects. It was originally only JSM (JSD) but later added to Business but not SW.

[Jack Brickey]

oh... and when you look at an issue in the detail view and click on the Link issue you will get the linked area see below image from business project

[Cathy Tanguay]

Thank you!