customize the mail subjects in cloud jira-software

[Yoshiko Saito]

I'd like to customize the mail subjects but it's not possible in cloud jira-software.

Could you teach me the good plugins?

[Petter Gonçalves · Accepted solution]

Hello @Yoshiko Saito

Welcome to the Atlassian Community!

Can you provide us what exact e-mails you would like to change its subject? Are you referring to issue update notifications?

Today, you can use the inbuilt Jira Automation to send customized e-mails upon issue actions, which you can add customized subjects:

Jira Automation | Atlassian 

Additionally, there are a few apps that give more options to customize your e-mail notifications with customized e-mail handlers, like Enterprise Mail Handler for Jira (JEMH).

Please take a look at the Atlassian marketplace to see more options and let us know what kind of e-mails you would like to change its subject if you need more instructions.

[Yoshiko Saito]

Hello, thank you for your reply.

I'll try the automation function and plugin you showed me.