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how to allow users to create issues anonymously (Jira Software)

Karim Belhadj
Contributor
December 30, 2018

Hello Team

 

I read in a document that i need to do the two action : but i t doesnt work with me . when i access as anonymos i can not create issue.  

error = 

 

There are two related actions, configured as per Managing project permissions using the below:

  1. Allow users to browse and search issues in the project without logging in.
    1. Add the Anyone group to the Browse Projects permission in the permission scheme for the project.
  2. Allow users to create issues in that project without logging in.
    1. Add the Anyone group to the Create Issue permission in the permission scheme for the project.
    2. Set the Reporter in the project's field configuration scheme to optional

Can some one help me please .

 

Sans titre.png

2 answers

1 accepted

1 vote
Answer accepted
Bastian Stehmann
Community Champion
December 31, 2018

Hi @Karim Belhadj,

Did you edit fields that require more permissions,  like due date or attachments?

Then you will have to add anyone to that permission also.

Did you check if you can create an issue with a summary only (if there are no other required fields)?

0 votes
PADMA KOTHAKOTA
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December 31, 2018

Hi @Karim Belhadj,

 

To allow anonymous users to create an issue in the project you need to set the permission scheme .

In Permission scheme set Browse Project Permission and Create issue permission to Anyone.

(Go to Project Permission scheme --> Actions--> Edit Permission --> select Browse/ Create issue --> Edit --> Granted to (select Group --> Anyone)

Karim Belhadj
Contributor
December 31, 2018

Hi @PADMA KOTHAKOTA i did this , but as you see in my question an error appear in the picture . What is the problem so ? Blocked situation.

 Im using Jira software not Jira service desk .

 

Regards

Nic Brough -Adaptavist-
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 31, 2018

For this project, you have not granted "create issue" to the group "anyone"

I'd strongly recommend that you don't do this though - you won't know who is creating issues and if your system is on the internet, it WILL be attacked.

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