Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

my service desk project suddenly changed 2 a business project.

Eddy Dickens
Eddy Dickens March 26, 2018

Hello,

My service desk project suddenly changed 2 a business project. i cant create any new service desk projects neither, only business. can anyone help me? maybe the addon is deinstalled or went on disable.

 

Best regards,

 

Eddy

 

 

Answer
Watch
Like Be the first to like this
505 views

1 answer

1 vote
Nguyen Tran
Nguyen Tran
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
March 26, 2018

Can you go to Admins > Applications and see if Service Desk is still installed?

View More Comments
Eddy Dickens
Eddy Dickens March 26, 2018

its not installed, but when i click on the install button, i says this error. "An unexpected error occurred. Refer to the logs for more information".

Like
Nguyen Tran
Nguyen Tran
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
March 26, 2018

I would contact your JIRA admin to have a look at the atlassian-jira.log.

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.