what a transition to automatically happen when actual date meets end date of delegation

[Raj Kumar]

HI,

I have a workflow where we have to perform a transition automatically when actual date is equal to end date. when we create a issue we mention out of office delegation start and end date .

[Susan Hauth _Jira Queen_]

App: Automation for JIra can do that

[Raj Kumar]

Can you please guide how we can use it 

What should we consider in when column 

Thanks,

Raj

[Susan Hauth _Jira Queen_]

Hi Raj,

So with this app: Automation for JIra

You can set up to run automation on schedule = 1 daily.  And use a jql for "End Date" <= now() as your condition, and then transition the issue as your action.

Service desk automation won't be able to do that as there are no scheduled triggers.

Hope that helps

Susan

[Alexey Matveev]

Hello,

You could use the Service Desk Automation feature.

Create the Issue Created trigger. then add the Issue Matches condition with the JQL query like: "End Date" <= now(), then add the transition issue action.