Refused to load the service desk widget on our website

[Rakesh]

We are a planning to use Jira Service Desk to manage support for our SAAS product. I created a service desk widget and got script tag for the same to integrate it with my web app. Though I am unable to integrate the service desk widget due to below error

Refused to load the script 'https://jsd-widget.atlassian.com/assets/embed.js' because it violates the following Content Security Policy directive: "default-src 'unsafe-eval' 'unsafe-inline' 'self' *.jquery.com *.googleapis.com *.cloudflare.com *.gstatic.com *.jqueryscript.net *.google.com *.datatables.net". Note that 'script-src-elem' was not explicitly set, so 'default-src' is used as a fallback.

Please advise.

[John Theofanopoulos]

Hi Rakesh,

I never have experienced the same problem, however I did find some articles that I think can help your situation:

- https://jsd-widget.atlassian.com/?_ga=2.117268416.755559639.1584792531-77433402.1545144828

- https://community.atlassian.com/t5/Jira-Service-Desk-questions/Serivce-Desk-in-Iframe/qaq-p/1186858

See if you need to add any OAuth tokens or double-check if you're following the guide properly and if your SaaS solution has any restrictions for JS scripts.

[Rakesh]

Hi John, None of the suggested article are working for us. We still are looking for solution to integrate widget into our SAAS app. Please help.

[Rakesh]

Can somebody please help