How do I create a report like the default "workload" report in Jira Service Desk.
I want to list the agents and number of tickets resolved by each in a specific time period.
Instead of Issues in progress. It should be all issues resolved.
Just update the JQL.
statusCategory = done
Btw, the definition of issues resolved is if the Resolution field is set or Not Empty.
If the issue is resolved it should have strike-through text in them.
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