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Request form contains configuration issues - since updating to 7.9.0

George Town
George Town April 24, 2018

I am getting this error on my service desk system since updating it to 7.9.0 Error.PNG

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KellyW
KellyW
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 2, 2018

Hi George,

 

The Screen Scheme configuration for this Service Desk project was either not created correctly or was otherwise changed such that the Priority field isn't available for use by General Service Request.

 

Please go to the relevant Screen (JIRA Administration >> Issues >> Screen scheme) and update the Priority field accordingly.

 

Regards,
Kelly

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