Requests Types never load

[Gustavo Benavides]

Hi guys,I recently installed a fresh Jira Service Desk solution, but when I create a new IT Project and enter to configuration -> Request Types it's never load, only a spin load icon but nothing to show me.

Any clues?


Thanks and regards.

[Radek Dostál]

Have you tried different browsers?

Can you also check the Network tab in Developer tools - any failed requests?

Can you also check the Console tab in Developer tools - any notable errors there?

[Gustavo Benavides]

Some weird happen, sometimes when I do click on another config options like Issue types, SLA etc and back to Requests Types him show me it, sometimes not load Email Request page...

Is crazy thing.

Thanks in advance