Service Desk Team member not receiving notifications when they are assigned
Kyle Draganov
I'm New Here 
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
I have a user who, when they are set as the assignee is not receiving notifications. I ran notification helper for both Issue Assigned and Issue Updated. They both say this user is not the current assignee, but you can see in the background that he is. Any thoughts on what's happening here?
We're on Jira Service Desk 4.4.1.
1 answer
Michael Andolfatto
Rising Star 
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.