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Service Desk's Customer Portal is not working after update to 4.8.0

Ádám Téglás
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May 5, 2020

Dear Support Team!

 

We are hosting a JIRA Software Server with Jira Service Desk in Our own server.

(It's a Windows Server 2016 with MySQL database)

 

We updated the Jira Core; Software 8.7.x-8.8.0; Service Desk 4.7.x-4.8.0, and after the 8.8.0-8.8.1 and 4.8.0-4.8.1

 

After the update, the Jira Service Desk's Customer Portal is not load the content. Just the page header background (div.cv-bg-image) and content background.

So the problem is, the customer portal's main#content is empty. The project is live in JIRA, but we cant use the Portal.

 

Could you help me?

 

Thanks,

Adam

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Syssoft LLC
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May 6, 2020

Hello, check server.xml

In my case Chrome get error (blocked: mixed-content) 

After update in server.xml lost string 

scheme="https" proxyName="portal.name.com" proxyPort="443" 

Ádám Téglás
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 6, 2020

Thanks, that was the problem.

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DEPLOYMENT TYPE
SERVER
VERSION
4.8.1
TAGS
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