Service desk comment box for jira software

[Josep Maria Cao]

Hello everyone, we are wondering if there is a way to enable the comment box of jira service desk into a normal jira software, with the two tabs to comment internal or external.

Thanks!

[Josep Maria Cao]

Thanks for the answeer, so lets try from another aproach.

Can i add another button to the comment section like in the picture? I know i will have to code something.

Thank u in advance

[robert Mugabuhamye]

You can use the ScriptRunner add-on to add a button using the web-fragments. That is the best I can think of.

Regards

[robert Mugabuhamye]

unfortunately I don't think so. 
for Jira service desk there is the notion of customer/agent that doesn't exist in Jira software.

what you can do is restrict the comment to a certain role or group 

https://confluence.atlassian.com/jirakb/add-restricted-comments-on-jira-962353957.html

Hope this answer your question