Team member is getting error message

[trond.holthe]

Hello. 

I have added a colleague and given him the role of service desk team and team member. 

When I try to assign him for a ticket I get the following error messeage? 

The last sentence states that the user cannot be assigned cases.

[Elifcan Cakmak]

Hello,

You also need to add that user to Browser Project and Assignable User permissions on the project's settings permissions page. After that it should work.

Regards,

Elifcan