Our sales team would like to see on one sight how satisfied a customer is, therefore I would like a traffic light system. It should be possible that the service desk agents set the traffic lights for the customers.
Is something like that in progress?
There a couple of add-ons you can purchase to add traffic lights, the one I've used in the past is here:
-Scott
thanks for the fast answer. can I add this traffic lights then also the the customer page. one light for each customer?
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eu6d
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thanks for the fast answer. can I add this traffic lights then also the the customer page. one light for each customer?
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I haven't tried using them on the customer page, but you may be able to configure them that way. You can apply the add-in for a free trial period to test it out.
-Scott
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