I am trying to perform some automations with regards to approvals on the Jira Service Desk. I have been trying to trigger automation using the Approval required with no avail. All other triggers in the automation are clear. However this one is particularly troublesome as there is no clear indication as to when it is really triggered. What are the conditions for this trigger to execute?
You may want to be looking at the status if you have not done so yet.
So, if approval required has a workflow status is "approval needed" then set you automation to trigger on that.
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