Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

When is the Approval Required trigger being executed?

Constantinos Voniatis
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 14, 2018

I am trying to perform some automations with regards to approvals on the Jira Service Desk. I have been trying to trigger automation using the Approval required with no avail. All other triggers in the automation are clear. However this one is particularly troublesome as there is no clear indication as to when it is really triggered. What are the conditions for this trigger to execute?

1 answer

0 votes
Jerry Ryan Ishmael
Contributor
December 16, 2018

You may want to be looking at the status if you have not done so yet. 

So, if approval required has a workflow status is "approval needed" then set you automation to trigger on that.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events