Why can't I setup a next-gen Service Desk Project?

[Jill Boyette]

The Classic Project has way more setup than I am interested in.  But I don't get a Service Desk Template for Next-Gen.

[Trevan Householder_Isos-Tech-Consulting_ · Accepted solution]

@Jill Boyette Next-gen projects are definitely available in Jira cloud but a Jira Admin will need to enable them before anyone will be able to add a next-gen project (See the bottom of this image):

[Jill Boyette · Accepted solution]

Found it.  Apparently it isn't a general feature yet.

https://support.atlassian.com/jira-service-desk-cloud/docs/get-early-access-to-the-next-gen-jira-service-desk-experience/

[Carl Xie]

thanks