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Why do my Jira Service Desk Slack Integrations stop working?

Michael Gargiulo
Michael Gargiulo
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August 7, 2020

I have setup a Slack Integration from Jira Service Desk and it works fine for a few days and then just stops..  The advance JQL is 

priority = Medium AND created >= startOfWeek('+1d') AND created <= startOfWeek('+6d') AND created >= startOfDay('+9h') AND created <= startOfDay('+17h') 

If I create a Queue in Jira Service Desk with the same JQL, it finds the Medium Priority tickets created today between 9 and 5 

Any thoughts on why this works for a few days and then stops working?

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Ruchika Dias
Ruchika Dias August 8, 2020

How did you set up the Slack integration?

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