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Workflow for Approval based upon hours estimate

Jordan Nussbaum December 3, 2020

Hello All,

I am VERY new to working with Jira and have been asked to set up an automated workflow so that when an issue (when submitted as a service desk item) is estimated  to be more than 40 hours, it will need approval from the CIO before moving to the backlog of a separate Jira project. 

Is there a way to set up the workflow to require approval based upon the hours estimates provided in the service desk ticket?

Thank you in advance for your help and guidance!

1 answer

0 votes
Clark Everson
Community Champion
December 3, 2020

if you have automation for Jira you can do this. That would be easiest. You would need a numeric custom field

if statement would be if issue field is >40

then set approval to yes or something along those lines.

you could technically also do it via workflow but it’s harder to edit later

Jordan Nussbaum December 7, 2020

Thanks for pointing me in the right direction. I was able to figure it out.

Like Clark Everson likes this

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