Hello All,
I am VERY new to working with Jira and have been asked to set up an automated workflow so that when an issue (when submitted as a service desk item) is estimated to be more than 40 hours, it will need approval from the CIO before moving to the backlog of a separate Jira project.
Is there a way to set up the workflow to require approval based upon the hours estimates provided in the service desk ticket?
Thank you in advance for your help and guidance!
if you have automation for Jira you can do this. That would be easiest. You would need a numeric custom field
if statement would be if issue field is >40
then set approval to yes or something along those lines.
you could technically also do it via workflow but it’s harder to edit later
Thanks for pointing me in the right direction. I was able to figure it out.
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