customer satisfaction comment

[SaidAslan]

Hi all, 

Is there any opportunity to filter issues by customer satisfaction comment? 

for example to choose only issues, where this comment is set. 

[Bhav]

I'd also be interested in finding out how to do this, just to pull out all the comments a lot quicker then copy and pasting line by line!!!!

Cheers

[Tarun Sapra]

By default it's unavailable in JIRA but using Script RUnner plugin you can get it to work

https://jamieechlin.atlassian.net/wiki/display/GRV/Scripted+JQL+Functions+With+Comments#ScriptedJQLFunctionsWithComments-hasComments([numberofcomments])

https://answers.atlassian.com/questions/232265

[SaidAslan]

Hi Tarun, 

I'm talking not about issue comments, but the comment, which is added to the satisfaction rate. Here it is: 

image2016-9-1 16:15:8.png

And this is how it looks in the issue: 

image2016-9-1 16:15:16.png

this comment is added neither to the Comments tab, nor to the History. 

Could you please explain how to catch such a comment? I've tried to do this with hasComments() function but it doesnt help. 

[David Harkins]

Was this ever achieved?