limiting access to attachments view

[Parham]

is it possible to limit the attachments view of specific request types to specific user group?

[Evgeniy Russkikh]

You can do it very simple with Power Scripts for Jira plugin (SIL scripts).

For example thats how i hide this field from Issue View Screen

[Susan Hauth _Jira Queen_]

If I could chime in.  You can individually hide attachments from end customers, by adding them in on the Jira side per issue.  The default when adding attachments to a Service Desk issue in JIra is "internal" view only.  They can be shared with the customer by adding a comment and referencing those attachments.

[Parham]

thank you Susan. actually we're not worried about the customer side.we just don't want every agent in the project see certain request types details including attachments of that request.

[Nic Brough -Adaptavist-]

No.  If a user can see the request, they have access to the attachments.

[Parham]

let me explain further.

suppose we have a request type that everyone sees but we want only specific agents see the details and handle it. is it possible to restrict this way?

[Nic Brough -Adaptavist-]

If a user can see the request, they have access to the attachments.

You can control activity (edit, transition, etc) with permissions and workflow conditions.