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priority filed

Fahad Siddiqui
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October 7, 2019

When ever i am creating a issue after submitting, by default the priority is getting selected. i want that field should be empty and manually should be selected .

2 answers

0 votes
Nisha Hajamohideen
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October 8, 2019

If the priority field is available on the create issue screen, then this field has a default value selected.  you can override that with one of two ways that I can think of:

1.  On the workflow create issue post function, add a post function to set this as Blank.

2.  If you have any plug ins to do additional scripting, have a validator to ensure that the default value is changed on create.

I would prefer the first option as it is easy to have it blank and then update to the desired value on edit or in the workflow transition.

0 votes
Deepanshu Natani
Community Champion
October 8, 2019

Hi @Fahad Siddiqui

You cannot make an empty or non-selected Priority Field Value.

The best workaround would be to define a Priority level as "Blank" (or some variation like TBD) and then select that as an option when you would prefer the priority level to be empty.

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