sending an email to 2 ticket queues ar the same time

[Timothy Plunkett]

have 2 separate queues setup in Jira, and IT one and an HR one.  if i create an email and put in both of the queue email addresses it will only populate into one.  how can I send an email and have the ticket be created in both queues from the same email?

Thank you so much for your help

[Josh Cable]

I am see this issue also. Issue raised to two projects via email request, received by one, not the other, not even in logs for the project Email Requests settings area.

[Jack Brickey]

two separate queues or two separate projects??

[Timothy Plunkett]

sorry they are two separate projects, with 2 different email address, but when i sent to both at the same time, only one will go through and its random on which one gets it.