Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

servicedesk comments

Santiago Pedrosa Pérez
Santiago Pedrosa Pérez July 22, 2022

Hello,

We have a server version of servicedesk and we are going to migrate to cloud, in the current version the Customers sees the most recent to oldest comments, however in the cloud version the comments are shown from the oldest to the most recent.

 

Is it possible to change the order in which comments are displayed to servicedesk users?

 

thanks

Answer
Watch
Like Be the first to like this
247 views

1 answer

1 vote
Sayed Bares _ServiceRocket_
Sayed Bares _ServiceRocket_
Community Champion
July 22, 2022

Hi Santiago,

This is not possible at the moment. Please check the following suggestion ticket:

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.