time tracking on comments

[Joe Fortin]

When you go to "Log Work" in the "..." menu in a ticket screen, you have options to enter time spent on a ticket.

I want the log work options to show up every time someone comments on the ticket.

How do I do this?

Thanks.

[Domenico Manzo [Actonic]]

As workaround you can make "Log Work" and "Comment" required for all transitions, but users will be able to add simple comments at any time.

[Nic Brough -Adaptavist-]

I'm afraid you don't.  Comments are designed to be a collaborative "I have something to say about this" function.  Logging time is about recording work done.  The functions have nothing to do with each other.