Hello,
I'm looking for a way report on issue hours worked by resource and also display what the original estimate for issue resolution as well.
Essentially, need a way to track how many hours are worked, are they over the estimate or under? This will allow me to discover overages and report status to executives. I would like this to my automated to run every week.
I hope that all makes sense and is possible.
TIA
Hi @Jordan Nussbaum,
Jira has a built-in field called Workratio, which calculates the percentage of time spent vs original estimate.
You can build any filter and include that field in the results:
I don't have much data in my test instance, but I hope you get the idea. You can use workratio in your filters as well to surface issues that were completed with an overrun like this:
Project = <your project> and Resolution |= Unresolved and Workratio > 100
That example would show all resolved issues where time spent was more than the original estimate.
Build a couple of such filters to highlight the things you would like to report on. And then use them to build a proper dashboard where you group them nicely together.
Using a dashboard would not require to automate anything, as your data is always available in real time. But you can use a filter subscription to get a weekly overview of tickets by email as well (after you save a filter, select details next to the filter name > subscriptions)
kr,
Walter
Thanks @Walter Buggenhout
We are using a custom field for estimates (it was just set up that way) so this may not work for me. However, this is definitely helpful to know and I will play around with it to see if there is a way I can implement.
In the meantime, I have created a dashboard and will take your advice on email automation from my filter...
Sincerely appreciate your help.
Stay well,
Jordan
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