I've got an SLA for "Time since last response" which resets every time someone responds to the customer. I have a report which has one series which shows all bugs = Everbreached() (that one works just fine). However where bugs had a SLA breach, but are currently not breached they also show on the filter when I set it != everbreached(). This means these bugs are reporting both on the "Breached" list and "Met" list which is double-counting and not what I want.
How can I have it so I can filter out all bugs that have ever breached the SLA in question?
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.