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SLA recalculate after setting holidays

Tatiana
Tatiana January 9, 2020

does the SLA recalculate for open tickets after setting holidays for the past period?

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Ivan Lima
Ivan Lima
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January 9, 2020

Hey @Tatiana 

The short answer is yes. If you've made changes to a calendar, it will recalculate any project SLAs linked to the calendar. Please note that the SLA status is only recalculated for open issues, not for resolved issues.

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