Satisfaction Survey for Jira Software

[Keith Howard]

Is there a customer satisfaction survey in Jira Software without an add-on or is that exclusive Jira Service Desk?

[Sachin · Accepted solution]

Customer Satifaction Surveys are exclusive to JSD. But, in Jira Software you can configure issue collectors which might allow you to collect feedback. See Using the Issue Collector 

What is an 'issue collector'?

The issue collector allows you to easily embed a Jira feedback form into your own web site. This form is typically accessed by clicking a 'trigger' tab exposed along the edge of pages in your web site.

When used by people visiting your web site click this trigger tab and submit the resulting Jira feedback form, an issue is conveniently created in Jira.

Visitors to your web site do not require a user account in Jira to use the Jira feedback form

[Keith Howard]

Thank you!