Send email to watchers when add new watchers to request

[ServiceDesk]

I am using JIRA Service Desk Cloud. Is there anyway that I can send email to watchers whenever agent add a new watcher to the request? I also have JIRA ScriptRunner.

[Shannon S]

Hi Mike,

This is not a feature of Jira Cloud and we don't have any intention of including it in the near future per this feature request

• JRACLOUD-5494

I was able to find an add-on for Jira Server that would help with this but unfortunately, it is not available for Cloud.

We've tagged both Adaptavist (makers of ScriptRunner) and the Marketplace collection in case any other vendors have any idea of what you can use, but I can confirm it's not possible in the built-in Jira application.

Regards,

Shannon

[ServiceDesk]

Hi Shannon

Thanks for the reply.  That's very disappointing to hear it.  I do hope you could re-consider this feature to be included in the future enhancement of JIRA Cloud.

Regards

Mike